Shipping policy
We ship every order from Portugal, tracked and insured.
Rates
| Destination | Orders under €70 | Orders €70 and above |
|---|---|---|
| Portugal (mainland) | €4.90 | Free |
| Madeira & Açores | €9.90 | Free |
| European Union | €9.90 | Free |
Delivery times
| Destination | Estimated delivery |
|---|---|
| Portugal (mainland) | 2–4 business days |
| Madeira & Açores | 5–8 business days |
| European Union | 4–8 business days |
Orders placed before 14:00 on business days are typically dispatched the same or next business day. You will receive a shipping confirmation email with your tracking link as soon as your parcel is on its way.
Notes
- Delivery times are estimates and count from dispatch, not from order placement.
- We currently ship to Portugal and EU member states only. Not in the EU? Contact us — we may be able to arrange something.
- If your parcel appears lost or significantly delayed, contact us at hi@pogo-active.com and we will chase it with the carrier.